| PBX
- Design and Install
Offering a wide range of equipment, Garnell Corporate Communications
can provide a bespoke telephone system that not only fits your business
today, but is also designed to offer future flexibility.
We can help with an update to offer the latest computer-telephony
integration (CTI) Designed to answer incoming calls after only four
rings, then direct that call to the correct department and provide
the staff to whom the call is then presented with on screen customer
data. So allowing you organisation to offer unprecedented levels
of customer service, while minimizing overheads.
Call Centre Planning
We can facilitate automatic call distribution (ACD) providing a
call centre environment to a surprising small group of workers,
offering tremendous utilization of personnel and resource, together
with call management and statistic reporting. We also undertake
multi site integration, aiming to seamlessly break down geographic
barriers and unite your nation workforce.
We understand the need for a bespoke system and can work form blue
print planning, side by side with your developer, or a total system
update within a current workplace while causing minimal disruption
From a simple update that offers voicemail, to the latest technology
offering Voice over IP, we offer a total solution and can provide
account management that includes an on-site project team at time
of implantation. |